Feedback talk:Regina Buenaobra/Journal/Archive Sept 2009

Aion Wings Emote section

The last sentence in the Aion Wings Emote section of your latest journal entry seems to be incomplete: "Please note that this cross promotion is being driven by Aion, and I will let you know any new info as soon as they tell me and I'm" ... --Silver Edge 03:22, 3 September 2009 (UTC)

Assassinated mid-sentence, perhaps a clue to her assailant... only Poirot can solve the riddle... dun dun duuuun... --Alex Eternal 12:19, 3 September 2009 (UTC)

Fixed. Whooooops. :S

It looks like the Aion community team hasn't provided any public messaging regarding a blanket solution for all, but I would like to suggest that Aion digital customers contact customer service to see whether they're able to accommodate people on an individual basis. --Regina Buenaobra 16:57, 3 September 2009 (UTC)

Hi Regina. I propably might help to shed some light onto this . . .

I already contacted NC Soft in this issue and got an answer on tuesday from one of the GMs [Incident: 090828-001175]

Not certain if I'am allowed to copy the text completely in here, but you can remove it when you don't find it adequate:

"Hello there David,

Apologies for the confusion. NCsoft will send out digital codes to anyone and everyone that will have purchased digitally up until October 22, 2009.

All of these codes will be sent out on October 23 and will be automatically inserted into your NCsoft Master Account as an unused serial code.

Hope this helps!

Kind regards,

GM Ricardo

NCsoft Customer Support

http://eu.ncsoft.com"

Hope I could help with this information even when I think that October 22, 2009 is a typo.

Cheers, David aka Marek Olivar

There still is confusion about "what to do when someone contacts support for the AION Wing emote". My friends got codes delivered. I am redirected by a GM to the "Billing Team"?? Never heard from them again???

[Reference #090916-002302]. --Silverleaf Don't assume, Ask! 01:20, 24 September 2009 (UTC)

Got mine :). --Silverleaf Don't assume, Ask! 06:43, 20 October 2009 (UTC)