Guild Wars Wiki:Reporting wiki bugs/archive 6

This page is an archive. The contents have been moved from another page for reference purposes only, and should be preserved in their current form. Discussion on this page is not current. Any additions you make will probably not be read. The current version of this page can be found at Guild_Wars_Wiki:Reporting_wiki_bugs.

CSS url()

url() also triggers the error. Its useful in CSS for adding background images. MediaWiki:Common.css uses it to add the large profession icons to the skill infobox. I personally find it useful for adding a checkered background behind images to see its transparency. If this was blocked to disallow external content, could it somehow okay local URLs and maybe data: URIs? -Smurf 11:51, 8 May 2008 (UTC)

Hiya Smurf! I checked about this, and we'll get this excluded. I'll keep you posted on the status. --

Emily Diehl (talk) 18:32, 14 May 2008 (UTC)

cool, thanks. Looks like it's unblocked now. -Smurf 22:53, 15 May 2008 (UTC)

Image talk:User Anti PvX.jpg

Everytime I try to edit this page, I get an "Internet Explorer Cannot Display The Web Page" thing. I cleared my cache and check my connectivity (which is fine btw), but I am still getting this page. Is it a bug, or just my browser? --Shadowphoenix 19:52, 13 May 2008 (UTC)

Just tried in both FF/IE and both worked fine. --Kakarot

19:56, 13 May 2008 (UTC)

Google is your friend. "Cannot Display The Web Page" & some other links (google finds more) poke | talk 20:09, 13 May 2008 (UTC)

Database error

A database query syntax error has occurred. This may indicate a bug in the software. The last attempted database query was:

    (SQL query hidden)

from within function "SiteStatsUpdate::doUpdate". MySQL returned error "1213: Deadlock found when trying to get lock; try restarting transaction (172.30.129.83)".

Just got the above database error while trying to view this image --Kakarot 02:03, 22 May 2008 (UTC)

Hiya guys! We're aware of this issue, and will be working to resolve what's causing it in the near future. Thanks for the heads up. --

Emily Diehl (talk) 21:00, 22 May 2008 (UTC)

Ummm....

I have no idea if this is a bug in GWW or just my computer, but I logged off of GWW eariler and when I got to my desktop my background was GWW's background.... This is very strange, Any ideas from anyone as to how this happened? --Shadowphoenix 15:06, 27 May 2008 (UTC)

Tip: Don't rightclick on the image and select "Set as Background." --

Brains12 \ talk 15:09, 27 May 2008 (UTC)

That is not a wiki bug, as it happened when the wiki was closed. Also please use descriptive section titles. poke | talk 15:21, 27 May 2008 (UTC)

Internal Server Error

Whenever I try to view User talk:Gaile Gray/Guild Wars 2 suggestions I get:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, arenaweb@ncsoft.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

It seems other users don't, but the error message suggests the problem is server-side? I can view the user page just fine.Cassie 15:01, 30 May 2008 (UTC)

It basically means the page is to big for your comp. I cannot access the page either :P. --Shadowphoenix

15:25, 30 May 2008 (UTC)

Works for me; basically with that error it is the best to wait and try it again later. poke | talk 15:32, 30 May 2008 (UTC)

missing jpeg images on Quest help screens

I'm currently running the a secondary quest from Gadd's Encampment and cannot open the jpeg image of the current dungeon. The "file name" is listed correctly, but it appears in RED, and does NOT apparently link to anything. I have checked (3) other quest help wiki screens, and have found the same error. Is it just my PC or is something else happening?? Undouble 19:40 30 May 2008 (EDT)

A red link means there's nothing at that destination - in this case, no image has been uploaded. By the way, you can sign your comments by typing ~~~~, which will automatically enter your username and the correct time. --

Brains12 \ talk 01:53, 31 May 2008 (UTC)

Yes, I'm aware of that. Up to now, when you accessed the wiki help screen for ANY quest (Primary or Secondary), a "mini" map of the quest (and best route) was displayed for us "igorant louts" who just caint figur out wher we is sposed to git to". That "feature" of the wiki has, for some reason, disappeared--- thus the "RED" linkage statement. I'm concerned that this "change" is NOT authorized by the Gods of WIKI, but rather, by the denizens of the Internet.71.226.165.182 03:03, 1 June 2008 (UTC)

It's not a bug, quest articles and the images on them are not automatically generated, some quest articles don't have maps because they haven't been uploaded yet, and some quest articles such as Malaquire's Test and Advanced Defense Techniques don't have maps because they don't need them. -- Gordon Ecker 09:42, 1 June 2008 (UTC)

Of course you can help us and upload the map as soon as you finished the quest :) poke | talk 10:42, 1 June 2008 (UTC)

Problem is, I've run this particular dungeon before--- and the map DID exist--- for all (3) levels. Now, the link exists, but finds nothing to upload. So, the question is::: " was this deleted accidently, purposefully, for deliberately???"Undouble 01:36, 2 June 2008 (UTC)

Which quest article is it you are referring to so I can check if the map was deleted. --Kakarot

01:41, 2 June 2008 (UTC)

Maybe you opened the dungeon article last time and the quest article this time. All the dungeon articles have maps, but most of the dungeon quest articles are missing them. I'm adding map links to the dungeon quest articles right now. -- Gordon Ecker 02:32, 2 June 2008 (UTC)

It's done. -- Gordon Ecker 03:56, 2 June 2008 (UTC)

SQL error when loading main page

I got this error when trying to load the main page, just thought I would post it.

Database error From Guild Wars Wiki Jump to: navigation, search A database query syntax error has occurred. This may indicate a bug in the software. The last attempted database query was:

   (SQL query hidden)

from within function "SiteStatsUpdate::doUpdate". MySQL returned error "1213: Deadlock found when trying to get lock; try restarting transaction (172.30.129.83)".

—The preceding unsigned comment was added by 69.204.140.121 (talk • contribs) at 18:29, 3 June 2008 (UTC).

See the above Database error section --Kakarot

18:33, 3 June 2008 (UTC)

"You have new messages"-box

~~It just showed up though the last edit was yesterday and i already read it. —Zerpha The Improver 13:41, 1 June 2008 (UTC)~~

nvmd, that's simply the design of Foul Bane's current userpage. —Zerpha

The Improver 13:42, 1 June 2008 (UTC)

Posting

I tried replying to User_talk:Eloc_Jcg#Hey_Eloc.2C_I_have_a_question.21_.3D.29 and when I clicked submit, it gave me the message, "The specified URL can not be found". I tried this twice and it hasn't worked for me. — ク Eloc 貢 02:47, 5 June 2008 (UTC)

EDIT: So ya, it appears that I can not edit my user talk page at all without it saying that the URL is not found. :( — ク Eloc 貢 02:50, 5 June 2008 (UTC)

I cant either...Dominator Matrix 02:51, 5 June 2008 (UTC)

Odd, I can reply to other sections, but not that one specific section... — ク Eloc 貢 03:06, 5 June 2008 (UTC)

It's the last post by LunarEffect that's causing it. Specifically the "url + ()" part (minus the "+"). Apparently we can't preview/submit that string. Remove that one from the comment and it'll work again. -- ab.er.rant

03:48, 5 June 2008 (UTC)

Probably another case related to the above section --Kakarot

03:52, 5 June 2008 (UTC)

Fixed the section so that you can post there again. poke | talk 13:46, 5 June 2008 (UTC)

Spirit's Strength Elite is glitchy

I was in AB running a Rit with scythe skills and my elite was SPIRIT'S STRENGTH. Whenever I put Spirit's Strength on me it would prematurely expire after 1 or 2 attacks. I had Spawing at 11 attribute points and is was supposed to last 43 secs. I checked to see if it was anyone with enchantment removal but it wasnt.

--68.2.190.15 04:54, 6 June 2008 (UTC) MEGATON MUNG

This place is about bugs on the GWW, not about the game itself. you might want to bring that up at this page ~

Wandering Traveler 04:58, 6 June 2008 (UTC)

Was one of the attacks Pious Assault? --71.237.30.4 05:05, 6 June 2008 (UTC)

Yes it was ....Im an idiot just figured it out ... sorry its late > <

Similar to the above...

I can't seem to upload anything at all without getting an internal error.... ~ Wandering Traveler 20:55, 8 June 2008 (UTC)

Flooded with "Watched Page" Update Notifications

I have set up my account to email me when certain pages are updated. As the notification email itself says, I should get one email until I visit the watched page. However, I am currently getting an email every time someone updates the page. So in 10 minutes I have 5 emails about my page being updated, even though I've intentionally not viewed the page to test what's going on. :D

I have alerted our IT Team, but would like to know if others are experiencing this issue as well. Thanks. -- Gaile 21:50, 12 June 2008 (UTC)

This is probably due to the recent slew of vandalism via page moves we've been experiencing, especially on pages that are likely to be watchlisted. Most of the big-name pages are move-protected now, but we're also discussing potential ways to prevent such types of vandalism over at GWW:RFTA.

(Aiiane - talk - contribs) 21:52, 12 June 2008 (UTC)

Uploading Deleted Files causes Error

If you try to upload a file which has recently been deleted you get a Wiki Error basicly saying that it cant backup the old Version of the File for the File History as its been deleted. Please solve this. Just click on the Signature to try it here --> --Silent Storm 16:22, 6 June 2008 (UTC)

Hiya SilentStorm! I looked into this and can't replicate the problem. Are you still having this issue? --

Emily Diehl (talk) 00:55, 12 June 2008 (UTC)

Actually I uploaded an image directly after he told me that, I think he simply forgot to click the second submit button :P poke | talk 17:57, 12 June 2008 (UTC)

New update bugs

The first two templates that I've seen borked - Template:ArenaNet image and Template:Screenshot, both of which are used on a lot of images. -- Brains12 \ talk 15:23, 9 June 2008 (UTC)

Both due to {{setvar}}, it looks like.

(Aiiane - talk - contribs) 15:27, 9 June 2008 (UTC)

It seems that the images are still categorised, but the category label doesn't appear on the image's page. --

Brains12 \ talk 15:28, 9 June 2008 (UTC)

Another page that seemed to have broke but then was fine after reloading was Guild Wars Wiki:List of candidates for deletion about 20-25 mins ago I went to it and everything had the green highlight. Not sure if it was just a hiccup since that may of just been the first time I had visited it since the update but it does seem to be working alright now without being changed. --Kakarot 15:33, 9 June 2008 (UTC)

Seems to be fine for me now.

(Aiiane - talk - contribs) 16:00, 9 June 2008 (UTC)

Fixed the getvar/setvar templates. (I hope I got all, it takes some time until the list is actualized :P) For other problems, please try a nulledit first (edit and save without any changes). "The job queue length is 58,884." poke | talk 16:55, 9 June 2008 (UTC)

bugs i've seen: variables don't work anymore (see above) and image redirects don't work anymore. - Y0_ich_halt 20:40, 9 June 2008 (UTC)

Thanks, Yo! I'm going to put in a request to re-enable image directs, so that should be fixed soon. --

Emily Diehl (talk) 22:49, 9 June 2008 (UTC)

Variables do work now as expected in the very beginning, Y0 ;) poke | talk 22:51, 9 June 2008 (UTC)

Poke is being cryptic. What happend is that variables didn't work before, so we used special templates in order to make them. The update made variables work properly, which in turn broke the templates. Backsword 00:17, 10 June 2008 (UTC)

I think Y0 understands what I mean :P poke | talk 06:12, 10 June 2008 (UTC)

Skill Bar Templates don't work for me anymore. See here and here. - Monte Mac Manannan 18:35, 11 June 2008 (UTC)

They still work, just not on your page(s) for some reason. Maybe because of them being in so many subpages? Dominator Matrix 18:48, 11 June 2008 (UTC)

check the example include on the page. it doesn't work either. - Y0_ich_halt

19:10, 11 June 2008 (UTC)

A potential fix has just been implemented. --Rezyk 19:55, 11 June 2008 (UTC)

(Reset indent) Fixed Dominator Matrix 20:03, 11 June 2008 (UTC)

Image Redirects does not work

Redirecting from Images does not work anymore after the Update... This is on all Signature Images aswell as the Profession Icons and whatever Images use Redirects. You just stuck on the Image Page and need to click the Redirect Link to be redirected to the Page. --Silent Storm 15:53, 13 June 2008 (UTC)

This is already known and will be fixed. poke | talk 16:29, 13 June 2008 (UTC)

ah ok then thanks --Silent Storm

19:02, 13 June 2008 (UTC)

Uncategorized images

It seems certain images are showing up in the uncategorized images even though they are. At present this affects both both ArenaNet images (3 links) and screenshot images (2 links) for a total of 13 images. It doesn't seem to affect all ArenaNet images or screenshots so it's a bit weird why these images don't work. --Kakarot 23:49, 16 June 2008 (UTC)

We had some vandalism on the ArenaNet image template which would have affected those images; the job queue is around 821 at the moment, so they are probably still updating. --

Brains12 \ talk 23:52, 16 June 2008 (UTC)

You know I really need to remember to check the job queue before I go ahead and report things like this ... thanks Plingggggg. --Kakarot

23:57, 16 June 2008 (UTC)

Content that causes issues on the wiki

Hi guys! I just wanted to remind everyone that there are certain types of content that can't really be posted to wiki pages because it makes our web security freak out (I mean a system, not a group of people that are running around in a panic ;)).

Over the past few days, I've gotten emails from IT pointing out a few pages that have been blocked because they were in violation of these criteria. Here are some things that we should all be really mindful to not do. I'll keep this updated with other things I find out over time. If you guys can find a better home for this list so it's more visible, or want me to maybe create a template that you can embed into various places, let me know.

OK, so some no-nos:

Object embeds (and any other embed style tags).
- The site that DominatorMatrix mentioned above had issues because they were trying to put YouTube videos on their guild page (which doesn't work at all on the wiki). For security reasons, we can't allow embedded code from any other websites.

Putting ~ in URLs (and using other characters that aren't supported in wiki titles)
- We ran into issues with several guilds trying to surround their guild tags with tildes in their wiki URLs. Unfortunately, MediaWiki has certain characters that it just rejects when they're used in titles. This causes dead pages, and requires us to manually go in and clean stuff up. And me to get emails, so let's try to avoid that as much as possible :)

As a rule, automatic page blocks are pretty uncommon, and will only occur when something that the system views as critical gets posted to the site. If anyone runs into anything in the future that is throwing strange "not found" errors (you'll know them when you see them), just let me know and I'll track them down.

Thanks a bunch, everyone! Sorry for the confusion over some of this stuff. -- Emily Diehl (talk) 20:04, 25 April 2008 (UTC)

Emily I sent a email to you on that. Please read :) Dominator Matrix 21:12, 25 April 2008 (UTC)

On the elections I get the MySQL error >> (of Cursed Angel and DE). Dominator Matrix 21:31, 25 April 2008 (UTC)

They work fine for me. -- $Pling! \$ Brains12 \ Talk 21:36, 25 April 2008 (UTC)

Talk about wack-a-mole they're there then there not...Dominator Matrix 21:38, 25 April 2008 (UTC)

To Emily: Is the character restriction applied to Wiki links only, or is to be imposed over external links also? (by example, when a guild links to their webpage or a forum?).

To everyone... Should we include these restrictions into GWW:NAMING and GWW:GF (and other policies/guidelines if the answer to the above question is affirmative), or is enough with this admin knowledge about this for now?--Fighterdoken 21:46, 25 April 2008 (UTC)

Bring it up on the general formatting or the community portal talk pages so this page stays relatively clean. -- $Pling! \$ Brains12 \ Talk 21:50, 25 April 2008 (UTC)

I'm a little confused by the object embeding block since I thought MediaWiki already filtered this stuff out or turned it into plain text (html encoded). Also could we get a list pages that trigger this block, if there is any? I'm worried that like one of the talk pages might have <object> or some other blocked text and a user couldn't edit the page unaware of the blocked text previously there. -Smurf 11:51, 8 May 2008 (UTC)

Preventing fix

The url check prevents changes to MediaWiki:Common.css as we use background images for the skill infoboxes. I don't understand the need to prevent that usage on the server-side, as the MediaWiki software has very good methods against such things (in normal articles, it is just parsed as text; in user css it only applies to the users alone and for the MediaWiki css it can only be edited by sysops). Same applies to the javascript: syntax.
While there are methods you can still use that in javascript, you cannot split it in CSS so we cannot fix our styles for the new MediaWiki style "modern" (including all other edits to the css file). poke | talk 17:07, 9 June 2008 (UTC)

Yeah, this doesn't seem necessary to me either. I'll put in the request to see if we can exclude this file. Thanks for the heads up, Poke. --

Emily Diehl (talk) 00:58, 12 June 2008 (UTC)

Actually I don't see a need to have that check on any page, as people won't be able to use it inside of articles; instead it is disturbing even when you are talking about it, as you always have to split it with nowiki-tags or something like that. However thank you, Emily :) poke | talk 16:48, 12 June 2008 (UTC)

Unviewable Image problem

Not sure if this is a wiki bug but this image was uploaded around seven hours ago and still appears to be a Corrupt or unviewable image, hence the delete tag. However the image seems to work just fine on the guild page that it was uploaded for, this appears to happen both for myself and for DominatorMatrix. --Kakarot 04:00, 9 June 2008 (UTC)

Same for me. Def wikiside. Backsword 04:04, 9 June 2008 (UTC)

Dead on both pages, points to a failed upload. Dominator Matrix 04:12, 9 June 2008 (UTC)

Hiya guys! Thanks for the reports of this. I'll pass it along to the team today :) --

Emily Diehl (talk) 22:48, 9 June 2008 (UTC)

caching issues

it's happening more and more often that template-using (usually the templates themselves) pages look totally broken, but in preview everything is fine. then, after saving without actually editing anything, it works. i suppose it's because of server cache, since ctrl+f5 doesn't solve the problem. it's not really terrible, but it's an unnecessary nuisance here. - Y0_ich_halt 16:44, 16 June 2008 (UTC)

Internal server error

I get a internal server error when trying to edit the page ArenaNet:Guild Wars 2 suggestions/Scratchpad. ~ Kurd 08:55, 21 June 2008 (UTC)

No problem here. However, the pagew is 789 kilobytes in size, which just may be the problem. Backsword 16:24, 21 June 2008 (UTC)

Same as Backsword, probably just the size of the page causing a problem. --Kakarot

16:27, 21 June 2008 (UTC)

Yep, it's definitely because of the size of the page. My browser has issues just hitting that page. I think that for the time being, this should be archived and broken into chunks. --

Emily Diehl (talk) 23:25, 26 June 2008 (UTC)

Layout Problems

Since after the update, I've been seeing alot of layout problems like this one. I'm not sure if it's from my pc or from wiki's side but i thought it would be better to report just in case. --Mage Montu 23:34, 26 June 2008 (UTC)

Your resolution is too small to fit in all the floating elements. Try viewing that page at a higher resolution. --

Brains12 \ talk 00:45, 27 June 2008 (UTC)

Tried it and it stayed like that, tried all available resolutions i have heve on this pc with no changes. If it's not from the wiki part i have no clue what then ^^ --Mage

Montu 07:39, 27 June 2008 (UTC)

What browser do you use? poke | talk 09:45, 27 June 2008 (UTC)

Firefox.

Edited: version 3 --Mage

Montu 09:48, 27 June 2008 (UTC)

Resolution? Its fine in FF3/1280*800. Dominator Matrix 10:12, 27 June 2008 (UTC)

Well, I use a popular resolution (1024 by 768) and it used to be great previous of the update :/ --Mage

Montu 12:03, 27 June 2008 (UTC)

Popular? Meh, very low. Calor

15:15, 27 June 2008 (UTC)

I don't know about you Calor, but a big percentage of the community (not only gw community) uses the 1024 by 768 resolution --Mage

Montu 20:16, 27 June 2008 (UTC)

Ill take your word for it. I've always used the highest resolution possible, but whatever, I'm far from everybody :p Calor

20:41, 27 June 2008 (UTC)

ok, bk on topic, this should be moved to the ask a question part now since it's not a bug. --Mage

Montu 21:18, 27 June 2008 (UTC)

Missing Comment

On Guild_Wars_Wiki_talk:Elections/2008-06_bureaucrat_election#Winner, Backsword's comment seems to be missing; however, when you edit the section the comment is there... --Shadowphoenix 03:07, 30 June 2008 (UTC)

I had that problem. I saw it, but then didn't see it (in normal view, not editing). Calor

03:08, 30 June 2008 (UTC)

Fixed...oddly by copy/pasting his comment back. Dominator Matrix 03:09, 30 June 2008 (UTC)

This happens alot on GW2W, so I think it can be a caching issue. - anja

08:43, 30 June 2008 (UTC)

It is a caching issue, as copy/pasting is the same thing as purging the page. Dominator Matrix 23:28, 30 June 2008 (UTC)

Upload/page save problems

It seems that recently around 10pm pdt, there is some issue if people are uploading pictures, making changes. Browsing is fine, RC loads ok, but doesn't register any changes. If you try to save an edit, or upload an image, you either get timed out, or a 'page cannot be displayed' error. The RC will show red links for images being uploaded. It has lasted for as long as an hour, and eventually, things seem to catch up, and the RC will show all sorts of changes that were made during that time. It's really strange to watch the RC when it's happening. I was wondering if there was some sort of regularly scheduled maintenance/backup that is done around that time of day that could be mentioned somewhere.(edit) Tonight it lasted approximately 40 minutes.-- Wynthyst 05:18, 6 July 2008 (UTC)

Yeah I've noticed that happen before, not too sure the exact time but it was late in the night my time which I think is maybe one or two hours different than your time Wyn. Didn't notice anything last night although I wasn't on as much as normal at that time. --Kakarot

14:01, 6 July 2008 (UTC)

Even though I didn't upload anything, I would also see these red link images in RC, but when I check in Special:Newimages I could see them clearly. --

People of Antioch 18:57, 6 July 2008 (UTC)

It is happening again tonight, it started just before 10 pm pacific time and it is now 10:45pm pdt and I am still unable to save an edit, and the last edit on the RC was from 39 minutes ago.(edit) ok.. this edit went through finally. Total of 52 minutes trying to post something.--

Wynthyst 05:47, 13 July 2008 (UTC)

Edit Conflicts

I seem to not be recieving edit conflicts....I posted a comment here, and it saved no problem, but checking recent changes showed I actually removed content. Anyone else noticing this? o.O -- Wandering Traveler 15:28, 7 July 2008 (UTC)

I have seen something simmilar, mostly with edit conflicts not showing while tagging pages (which makes my edits invisible), or on talk pages (wich causes ident mistakes).--Fighterdoken 18:51, 7 July 2008 (UTC)

The new version of MediaWiki handles edits differently creating this. Hopefully it will be resolved with the next update. Until then I think we are stuck with it.--

Wynthyst 05:10, 9 July 2008 (UTC)

Monobook log out

When I try to edit my monobook, to get rid of purge since it applies to the new clock, I keep getting logged out and thus unable to edit my monobook. I have cookies enabled, and I'm using FF3 on Vista. I'm fine basically everywhere else. The only way I could edit the page, is by viewing the history and editing from there. Then I was suddenly relogged in. Strange. After I edited the monobook, when I hit the clock again, I was magically logged in again, but logged out when I hit "User page" to go back to it without hitting the back button. --People of Antioch 18:41, 7 July 2008 (UTC)